BIGOVERSEASXYZ PRIVACY POLICY

1. INTRODUCTION AND SCOPE OF PRIVACY POLICY

BIGOVERSEASXYZ ("Company," "we," "us," or "our") is committed to protecting the privacy and confidentiality of personal information collected from users of our artificial intelligence-powered content localization and voice dubbing platform. This comprehensive Privacy Policy ("Policy") describes our practices regarding the collection, use, disclosure, storage, protection, and processing of personal information when you access, use, or interact with our website located at bigoverseas.xyz, our mobile applications, APIs, SaaS services, AI models, voice synthesis technologies, and any other digital products or services we offer (collectively, the "Services").

This Policy applies to all users of our Services, including but not limited to content creators, subscribers, beta testers, enterprise clients, and visitors to our website. By accessing or using our Services, you acknowledge that you have read, understood, and agree to the collection, use, and disclosure of your personal information as described in this Policy.

2. INFORMATION WE COLLECT AND PROCESS

2.1 Personal Information Directly Provided by You

We collect personal information that you voluntarily provide to us when you register for an account, subscribe to our services, participate in our beta program, contact us for support, or otherwise interact with our Services. This information may include:

• Identity Information: Full name, username, email address, phone number, mailing address, and date of birth
• Account Information: Account credentials, profile information, preferences, and settings
• Payment Information: Billing address, payment method details, transaction history, and financial information processed through secure third-party payment processors
• Content and Communications: Videos, audio files, text content, messages, feedback, and any other materials you upload, submit, or transmit through our Services
• Professional Information: Company name, job title, industry, content creation statistics, subscriber counts, and business-related information

2.2 Automatically Collected Information

When you access or use our Services, we automatically collect certain information about your device, usage patterns, and interactions. This information may include:

• Technical Information: IP address, device identifiers, browser type and version, operating system, hardware specifications, and network information
• Usage Data: Pages visited, features used, time spent on our Services, click patterns, search queries, and interaction logs
• Performance Data: Service response times, error logs, crash reports, and system performance metrics
• Location Information: General geographic location based on IP address, with more precise location data only with your explicit consent
• Cookies and Tracking Technologies: Information collected through cookies, web beacons, pixel tags, and similar technologies

2.3 Information from Third-Party Sources

We may collect information about you from third-party sources, including:

• Social Media Platforms: Information from your social media accounts when you connect them to our Services
• Content Platforms: Data from YouTube, TikTok, and other content platforms when you authorize integration
• Business Partners: Information from our business partners, affiliates, and service providers
• Public Sources: Publicly available information from websites, directories, and other public sources

3. HOW WE USE YOUR INFORMATION

3.1 Primary Service Delivery and Functionality

We use your personal information to provide, maintain, and improve our Services, including:

• Processing and analyzing your content for AI-powered voice dubbing and localization services
• Training and improving our artificial intelligence models and voice synthesis technologies
• Delivering personalized content recommendations and service features
• Managing your account, processing payments, and providing customer support
• Communicating with you about your account, services, and important updates

3.2 Business Operations and Analytics

We use your information for legitimate business purposes, including:

• Analyzing usage patterns to improve our Services and develop new features
• Conducting research and development for our AI technologies
• Generating aggregated, anonymized statistics and insights
• Ensuring the security and integrity of our Services
• Complying with legal obligations and regulatory requirements

3.3 Marketing and Communications

With your consent, we may use your information to:

• Send you marketing communications about our Services, features, and promotions
• Provide you with relevant content and service recommendations
• Invite you to participate in surveys, beta programs, and user research
• Share updates about new features, improvements, and company news

4. LEGAL BASIS FOR PROCESSING (GDPR COMPLIANCE)

For users in the European Union and European Economic Area, we process your personal information based on the following legal grounds:

• Contract Performance: Processing necessary to perform our contract with you and provide our Services
• Legitimate Interests: Processing for our legitimate business interests, such as improving our Services, ensuring security, and conducting analytics
• Consent: Processing based on your explicit consent for specific purposes, such as marketing communications
• Legal Obligation: Processing required to comply with applicable laws and regulations
• Vital Interests: Processing necessary to protect your vital interests or those of another person

5. INFORMATION SHARING AND DISCLOSURE

5.1 Third-Party Service Providers

We may share your personal information with trusted third-party service providers who assist us in operating our Services, including:

• Cloud Infrastructure Providers: For hosting, storage, and processing of your data
• Payment Processors: For processing payments and managing billing
• Analytics Providers: For analyzing usage patterns and improving our Services
• Customer Support Tools: For providing customer service and technical support
• Marketing Platforms: For managing marketing communications and campaigns

5.2 Business Transfers and Corporate Transactions

In the event of a merger, acquisition, reorganization, bankruptcy, or other corporate transaction, we may transfer your personal information to the acquiring entity or successor organization. We will provide notice of such transfers when required by applicable law.

5.3 Legal Compliance and Law Enforcement

We may disclose your personal information when required by law, legal process, or government request, including:

• Responding to subpoenas, court orders, or other legal processes
• Complying with applicable laws and regulatory requirements
• Protecting our rights, property, or safety, or that of our users or the public
• Investigating potential violations of our Terms of Service or illegal activities

5.4 Consent-Based Sharing

We may share your personal information with third parties when you have provided explicit consent for such sharing, such as when you connect your social media accounts or authorize integrations with other platforms.

6. DATA SECURITY AND PROTECTION MEASURES

6.1 Security Safeguards

We implement comprehensive technical, administrative, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption: Data encryption in transit and at rest using industry-standard protocols
• Access Controls: Strict access controls and authentication mechanisms
• Network Security: Firewalls, intrusion detection systems, and regular security assessments
• Employee Training: Regular security awareness training for all employees
• Incident Response: Comprehensive incident response procedures and breach notification protocols

6.2 Data Breach Response

In the event of a data breach that may affect your personal information, we will:

• Promptly investigate and assess the scope and impact of the breach
• Notify affected users and relevant authorities as required by applicable law
• Implement additional security measures to prevent future breaches
• Provide guidance and support to affected users

7. DATA RETENTION AND STORAGE

7.1 Retention Periods

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. Specific retention periods include:

• Account Information: Retained for the duration of your account plus applicable legal requirements
• Content Data: Retained according to your service agreement and content deletion preferences
• Usage Analytics: Aggregated and anonymized data may be retained indefinitely for business purposes
• Legal Compliance: Certain information may be retained longer to comply with legal obligations

7.2 Data Deletion and Right to Erasure

Upon your request or account termination, we will delete your personal information, subject to certain exceptions for legal compliance, security purposes, or legitimate business interests. You may request deletion of your data by contacting us at privacy@bigoverseas.xyz.

8. INTERNATIONAL DATA TRANSFERS

8.1 Cross-Border Data Transfers

Your personal information may be transferred to, and processed in, countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards, including:

• Standard Contractual Clauses approved by relevant data protection authorities
• Adequacy decisions recognizing equivalent levels of data protection
• Certification schemes and codes of conduct
• Other legally recognized transfer mechanisms

8.2 Data Processing Locations

We primarily process your data in the United States, but may also process data in other countries where we have operations or use third-party service providers. All such processing is subject to appropriate data protection safeguards.

9. COOKIES AND TRACKING TECHNOLOGIES

9.1 Types of Cookies We Use

Cookie Type	Purpose	Duration
Essential Cookies	Required for basic website functionality and security	Session or up to 1 year
Performance Cookies	Analytics and service improvement	Up to 2 years
Functional Cookies	Personalization and user preferences	Up to 1 year
Marketing Cookies	Advertising and marketing purposes	Up to 1 year

9.2 Cookie Management

You can control and manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of our Services. You can also opt out of certain tracking technologies through our cookie preference center.

10. YOUR PRIVACY RIGHTS AND CHOICES

10.1 General Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service provider
• Restriction: Request restriction of processing of your information
• Objection: Object to processing based on legitimate interests or for marketing purposes
• Withdrawal of Consent: Withdraw consent for consent-based processing

10.2 California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information is collected and how it's used
• Right to delete personal information
• Right to opt out of the sale of personal information
• Right to non-discrimination for exercising privacy rights

10.3 Exercising Your Rights

To exercise your privacy rights, please contact us at privacy@bigoverseas.xyz. We will respond to your request within the timeframes required by applicable law. We may need to verify your identity before processing your request.

11. CHILDREN'S PRIVACY PROTECTION

11.1 Age Restrictions

Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

11.2 Parental Consent

For users between 13 and 18 years of age, we recommend parental guidance and may require parental consent for certain activities or data processing operations.

12. PRIVACY POLICY UPDATES AND CHANGES

12.1 Policy Modifications

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes, we will:

• Post the updated Policy on this page with a new effective date
• Notify you via email or through our Services
• Obtain your consent for material changes when required by law

12.2 Continued Use

Your continued use of our Services after the effective date of any updated Privacy Policy constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically.

13. THIRD-PARTY LINKS AND SERVICES

Our Services may contain links to third-party websites, applications, or services. This Privacy Policy does not apply to such third-party services. We encourage you to review the privacy policies of any third-party services you access through our platform.

14. CONTACT INFORMATION AND DATA PROTECTION OFFICER

15. REGULATORY COMPLIANCE AND OVERSIGHT

15.1 Applicable Regulations

This Privacy Policy is designed to comply with applicable data protection laws and regulations, including but not limited to:

• General Data Protection Regulation (GDPR) - European Union
• California Consumer Privacy Act (CCPA) - California, USA
• Personal Information Protection and Electronic Documents Act (PIPEDA) - Canada
• Privacy Act - Australia
• Other applicable federal, state, and local privacy laws

15.2 Regulatory Authorities

You have the right to lodge a complaint with the relevant data protection authority in your jurisdiction if you believe we have violated applicable privacy laws in processing your personal information.